Cyber Response
For retainer clients, a standing 24/7 team engages in under 15 minutes after an incident is declared, contains the damage, and stays until you are back to trusted operations.
From incident to recovery
- EngageUnder 15 minutes on a retainer
- ContainStop the spread
- InvestigateFind the root cause
- RecoverReturn to trusted operations
Close with an after-action review on the record.
to a qualified responder, any hour, on a retainer
a standing team, nights, weekends and holidays
from first containment through validated recovery
appliances, hypervisors and identity, where no agent runs
Contain, investigate, recover
From the moment an incident is declared to the after-action review, one team runs the whole response, led by people who have handled breaches, ransomware and targeted intrusions before.
Stop the spread
Triage, scope, and cut off attacker access before it compounds.
Find the root cause
Forensics, timeline, malware and persistence analysis, then eradication.
Trusted operations
Validated restoration, hardening, and a lessons-learned review.
Investigation beyond the endpoint
The intrusions that last longest are rarely on a laptop. They sit on network appliances, hypervisors and inside identity infrastructure, none of which run an endpoint agent.
Our responders acquire and analyze evidence from that estate, which is where a patient intruder is most likely to still be when the endpoint work comes back clean. It is the same estate NetDefense watches in real time.
A response that holds up afterward
Every engagement is run so the record survives the scrutiny that follows: legal, regulatory, insurer and, where it applies, the board.
Before any material action, the customer authority, the scope, the affected systems and the permitted actions are recorded and agreed.
Original artifacts and timestamps are preserved with provenance appropriate to the engagement, and every containment action is documented.
The customer owns its incident communications. S32 Technologies does not publicly discuss your incident without documented authority.
Material legal and disclosure issues are coordinated with counsel, and S32 Technologies makes no public attribution it cannot substantiate.
Retainer, readiness and coordination
The best incident is the one you are ready for. A retainer gives you a committed time-to-engage and faster onboarding because we already know your environment.
On a retainer, or right now
Guaranteed availability and readiness before anything goes wrong, or emergency response when an incident is already underway.
Ready in advance
Guaranteed availability, a committed time-to-engage SLA, faster onboarding, and readiness work before anything goes wrong.
Right now
On-demand response when an incident is already underway. A standing team engages and contains while the scope is still being drawn.
The response you contract before an incident is the one that contains it in minutes
An incident is a clock. The teams that lose hours are the ones assembling a response mid-crisis. A retainer means the people who will run your worst day already know your environment, your stakeholders and your authorities before the call comes.
Enterprises and government, on call
Enterprises and government organizations that need experienced responders on call, whether you have an internal security team that needs surge support or no dedicated incident-response capability at all.